Shipfinex Support
- Total activity 374
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 198
Articles
Recent activity by Shipfinex Support-
How do i bookmark a project?
To bookmark a project:Go to the asset detail page of the ship you wish to bookmark.Click on the bookmark icon or "Add to Wishlist" button, typically found at the top section of the asset detail page.
-
How do I view the details of a specific project?
To view project details:Visit the "Marketplace" page.Click on the ship or project that interests you.You'll land on the specific asset detail page, which includes comprehensive information about th...
-
What is the Shipfinex marketplace?
The Shipfinex marketplace is a specialised digital platform designed for investing in maritime assets. It allows individuals and institutions to buy fractional ownership of ships through Marine Ass...
-
How do I add funds (buy USDC) on Shipfinex?
To add funds, start from the Shipfinex home screen and choose the “Buy USDC” option. This initiates a guided process that takes you through selecting the payment gateway, entering your card details...
-
How do I set up my Shipfinex wallet?
To set up your wallet, start from the Shipfinex home screen and select the wallet setup option.The process guides you step-by-step through:Initialisation: Launching the wallet setup via the home sc...
-
How do I view my login history?
Check your login history in Account Settings → Security → Login History. Review recent logins, locations, and devices used.
-
How do I reset my password?
Use the "Forgot Password" link on the login page. Enter your registered email to receive a secure reset link. Follow the instructions in the email to reset your password.
-
How do I update my personal information?
Your personal information, such as name, date of birth, and residential address, is securely fetched through your completed KYC (Know Your Customer) process. To update these details, you will need ...
-
How do I navigate the Shipfinex dashboard?
Upon logging in, you'll land on your Shipfinex dashboard, showing an overview of available projects.Navigation is easy with a clearly labelled side menu on the left, containing items like Home,...
-
What is KYC, and why is it necessary?
KYC stands for "Know Your Customer." It's a mandatory verification process required by international financial regulations to confirm the identity of users. This process helps Shipfinex prevent fra...